This page is an English translation of the notice based on Japan’s Act on Specified Commercial Transactions. The Japanese version is the official version. If there is any inconsistency, the Japanese version shall prevail.
| Seller / Service Provider | keita suzuki |
|---|---|
| Responsible Person | keita suzuki |
| Address |
Kanagawa Prefecture, Japan Detailed address is omitted for privacy reasons. Upon a valid transaction-related request, it will be disclosed without delay by email in accordance with applicable laws. |
| Phone Number | Phone number is omitted for privacy reasons. Upon a valid transaction-related request, it will be disclosed without delay by email in accordance with applicable laws. |
| utataneapp@gmail.com | |
| Service Name | Lunail |
| Price | Please refer to the price displayed in the app purchase screen or on the App Store purchase screen. |
| Additional Fees | Users are responsible for communication fees incurred when downloading, using, or contacting us through the app. Any other fees related to App Store payments are subject to Apple’s terms or the user’s carrier/payment provider terms. |
| Payment Method | In-app purchase provided by Apple Inc. and the App Store |
| Payment Timing | Payment is charged upon completion of the purchase process. Subscriptions automatically renew for each subscription period and are charged according to the App Store’s rules. |
| Service Availability | The Service becomes available immediately after payment is completed. However, availability may be delayed due to network conditions, App Store processing, external services, or system failures. |
| Subscriptions | Lunail may offer monthly subscriptions. Subscriptions automatically renew unless cancelled through the App Store. Deleting the app does not cancel the subscription. |
| Cancellation | Subscriptions can be managed and cancelled through the iOS Settings app or App Store account settings. |
| Returns, Cancellations, Refunds | Due to the nature of digital content and in-app services, cancellations, returns, and refunds after purchase are generally not accepted. Refunds for purchases made through the App Store are subject to Apple’s terms and refund policies. |
| Operating Environment | Please refer to the App Store listing for the required OS, device, and other operating environment details. |
| Quantity / Usage Conditions | As this is a digital service, there is no quantity limit. However, in-app features, generation counts, credits, and subscription benefits are subject to the conditions displayed in the app. |
| Important Notes | Nail image generation, design suggestions, try-on results, and other displayed content may vary depending on the device, image quality, network conditions, and external AI service processing. We do not guarantee specific effects, results, colors, or finishes. |
| Contact | utataneapp@gmail.com |
Request for Disclosure of Address and Phone Number
If you wish to request disclosure of the detailed address or phone number, please contact: utataneapp@gmail.com
After confirming that the request is valid and transaction-related, the information will be disclosed without delay in accordance with applicable laws.
Effective Date: July 7, 2026